FAQ (Frequently Asked Questions):

What is EnjoyTheBEATZ.com Custom Music Video Remixes?

  • A music video with a remixed version of the original song
  • A music video with a remixed version of a variety of songs or playlist/megamix (DJ mix)

Why customize an EnjoyTheBEATZ.com music video?

  • It’s a remixed version of the original song
  • Personalize it: make it your own
  • Great way to promote yourself, event or business

What is the step-by-step process to order an EnjoyTheBEATZ.com custom music video?

  • Select the music video or videos
  • Select to add a logo, image or text
  • Upload your logo/image or enter your custom text
  • Select the text style or color (if applies)
  • Select placement of your logo, image or text on video screen
  • Submit custom music video request form
  • Receive an EnjoyTheBEATZ.com proof of your custom music video (usually 1-3 days)
  • Submit approval or changes to the proof for completion
  • Receive order from EnjoyTheBEATZ.com for payment of custom music video
  • Upon receiving payment, EnjoyTheBEATZ.com completes your custom music video order
  • Process order – 5 to 7 days to complete
  • You receive your new custom music video

What custom options are available on an EnjoyTheBEATZ.com music video?

  • Add your logo
  • Add your own custom text
  • Add your own image or waterwark
  • Select the music video screen location of your logo or text
  • Select your font style and color for text

How much does it cost to customize an EnjoyTheBEATZ.com music video?

  • A music video starts at $10.00 (a single video)
  • A music video playlist/megamix starts at $25.00 (a DJ Mix of 3 or more music videos)

What is video formats are available?

  • MP4 (default)
  • AVI, OGG, WEBM, MKV (*additional cost)

What is the video quality?

  • All videos are recorded at HD 720P
  • 1080P (*additional cost)

What format must be my logo or image?

  • Best format is a transparent logo (usually PNG format)
  • JPG
  • PNG
  • BMP, GIF

What is the maximum size of my logo or image?

  • 600 x 600 pixels or larger (we will resize to fit properly on the music video)

Can I send in a transparent logo or image?

  • Yes, we suggest using a PNG format.

What is the maximum text length?

  • Up to 20 total characters

What are the available font styles for adding text?

  • We support a large number of font styles, just enter the font name on your submission form.

What if my font style is not available?

  • If we cannot provide your font style, we will provide alternative options.

What are the available text font style colors?

  • All colors are available
  • If you have the actual color code, we can match it (example: #ffffff = white, #000000 = black)

Where can I place my logo, image or text on the music video?

  • Upper left corner
  • Upper right corner
  • Top middle/centered
  • Lower left corner
  • Lower right corner (popular)
  • Lower middle/centered

What will be the logo, image or text size in the video?

  • We resize your logo/image/text for best fit on video screen.  After receiving your proof video, you can request to increase/decrease the size.

Do you offer effects or transitions?

  • We will be offering a variety of video effects and transitions in the near future (estimated Summer 2020)

What is a proof of the music video?

  • EnjoyTheBEATZ will send you a 30-60 second video of your custom request for final approval

How long does it take to receive the proof music video?

  • Usually 24 to 48 hours

How long does it take to receive the custom music video?

  • 5 to 7 days, however most videos are delivered within 48 hours

How long do I have to download my custom music video?

  • 3 days or 72 hours

I’m having trouble downloading my video – Please help!

  • Try using a different internet browser (Firefox, Chrome, Safari, Opera or Microsoft Edge)
  • We can provide a Google Drive or Dropbox link to access your custom music video remix
  • Contact us immediately at videoz@enjoythebeatz.com and describe the issue.

What if I delete my custom music video and need a replacement copy?

  • One free copy is available upon the first 7 days of delivery
  • On the 8th day, a replacement copy of your custom music video is $5.00, per video request
  • Backup copies are available up to 60 days

Do I have to purchase the original music video?

  • No, your custom music video order will include a copy of the original music video remix (upon request)

Can I order multiple music videos at once?

  • Yes, we currently allow up to five (5) custom music videos per request
  • You can have five (5) single custom music videos or create one (1) playlist/megamix (which combines your singe videos into one custom music video)

Can I resell the custom music video?

  • No, all custom music video remixes are for personal, internal business, entertainment and promotional use only

Does the custom music video contain EnjoyTheBEATZ.com branding?

  • No, only our Previews contain the EnjoyTheBEATZ.com brand