FAQ (Frequently Asked Questions):
What is EnjoyTheBEATZ.com Custom Music Video Remixes?
- A music video with a remixed version of the original song
- A music video with a remixed version of a variety of songs or playlist/megamix (DJ mix)
Why customize an EnjoyTheBEATZ.com music video?
- It’s a remixed version of the original song
- Personalize it: make it your own
- Great way to promote yourself, event or business
What is the step-by-step process to order an EnjoyTheBEATZ.com custom music video?
- Select the music video or videos
- Select to add a logo, image or text
- Upload your logo/image or enter your custom text
- Select the text style or color (if applies)
- Select placement of your logo, image or text on video screen
- Submit custom music video request form
- Receive an EnjoyTheBEATZ.com proof of your custom music video (usually 1-3 days)
- Submit approval or changes to the proof for completion
- Receive order from EnjoyTheBEATZ.com for payment of custom music video
- Upon receiving payment, EnjoyTheBEATZ.com completes your custom music video order
- Process order – 5 to 7 days to complete
- You receive your new custom music video
What custom options are available on an EnjoyTheBEATZ.com music video?
- Add your logo
- Add your own custom text
- Add your own image or waterwark
- Select the music video screen location of your logo or text
- Select your font style and color for text
How much does it cost to customize an EnjoyTheBEATZ.com music video?
- A music video starts at $10.00 (a single video)
- A music video playlist/megamix starts at $25.00 (a DJ Mix of 3 or more music videos)
What is video formats are available?
- MP4 (default)
- AVI, OGG, WEBM, MKV (*additional cost)
What is the video quality?
- All videos are recorded at HD 720P
- 1080P (*additional cost)
What format must be my logo or image?
- Best format is a transparent logo (usually PNG format)
- BMP, GIF
What is the maximum size of my logo or image?
- 600 x 600 pixels or larger (we will resize to fit properly on the music video)
Can I send in a transparent logo or image?
- Yes, we suggest using a PNG format.
What is the maximum text length?
- Up to 20 total characters
What are the available font styles for adding text?
- We support a large number of font styles, just enter the font name on your submission form.
What if my font style is not available?
- If we cannot provide your font style, we will provide alternative options.
What are the available text font style colors?
- All colors are available
- If you have the actual color code, we can match it (example: #ffffff = white, #000000 = black)
Where can I place my logo, image or text on the music video?
- Upper left corner
- Upper right corner
- Top middle/centered
- Lower left corner
- Lower right corner (popular)
- Lower middle/centered
What will be the logo, image or text size in the video?
- We resize your logo/image/text for best fit on video screen. After receiving your proof video, you can request to increase/decrease the size.
Do you offer effects or transitions?
- We will be offering a variety of video effects and transitions in the near future (estimated Summer 2020)
What is a proof of the music video?
- EnjoyTheBEATZ will send you a 30-60 second video of your custom request for final approval
How long does it take to receive the proof music video?
- Usually 24 to 48 hours
How long does it take to receive the custom music video?
- 5 to 7 days, however most videos are delivered within 48 hours
How long do I have to download my custom music video?
- 3 days or 72 hours
I’m having trouble downloading my video – Please help!
- Try using a different internet browser (Firefox, Chrome, Safari, Opera or Microsoft Edge)
- We can provide a Google Drive or Dropbox link to access your custom music video remix
- Contact us immediately at email@example.com and describe the issue.
What if I delete my custom music video and need a replacement copy?
- One free copy is available upon the first 7 days of delivery
- On the 8th day, a replacement copy of your custom music video is $5.00, per video request
- Backup copies are available up to 60 days
Do I have to purchase the original music video?
- No, your custom music video order will include a copy of the original music video remix (upon request)
Can I order multiple music videos at once?
- Yes, we currently allow up to five (5) custom music videos per request
- You can have five (5) single custom music videos or create one (1) playlist/megamix (which combines your singe videos into one custom music video)
Can I resell the custom music video?
- No, all custom music video remixes are for personal, internal business, entertainment and promotional use only
Does the custom music video contain EnjoyTheBEATZ.com branding?
- No, only our Previews contain the EnjoyTheBEATZ.com brand